DB SERVICEPOINT

DESCRIZIONE: corporate architecture for service desks within germany's train stations | “The Service Point is the calling card of Deutsche Bahn, in any...

corporate architecture for service desks within germany's train stations | “The Service Point is the calling card of Deutsche Bahn, in any mainline station!” (Dirk Schulmeyer, Manager of Berlin Main Station). The aim of the Service Point is for the customer to personally counter the railway’s services and its employees. In a project partnership with the architects Dietz-Joppien, unit-design has developed a complete product family. Deutsche Bahn presents the Service Point as an welcoming, open, customer-oriented and friendly gesture. The Service Point appears as a brand product of Deutsche Bahn and has a high brand recognition. This new development has achieved significant improvements for operation and maintenance systems in building automation. The design is characterised by frame elements folded like prisms and the generally open form. The Service Point is formed to all sides, has an open orientation and can be installed anyway. The choice of colours and materials create the unmistakable character of the product family that varies from type to type.